A chatbot software is a program used online to perform an online chat transaction such as chatting, or text-to-voice, instead of giving direct contact to a real live person. Chat Bots are programmed to discreetly communicate with users, based on conversations that have taken place between the two users. A new chat bot is created every time a user logs into the chat server. It is similar to a real-life counterpart of a chat Log into the Chat Bot interface to interact with the bot. Chat Bots can be personalized with user names and commonly used text commands.
Chat Bots make it easier for website visitors to contact their service providers, such as telephone service, or physical locations. This allows website owners and operators to increase productivity, as well as eliminate or reduce redundant processes. Many customer support services offer chat bots for easy communication and customer support access.
Simple conversational bots were designed primarily to provide on-site customer support to website visitors. However, in the past decade, chat bots have been extended to include a wide variety of tasks, including sales and product support, as well as forms of communication with other individuals. The original chat bots were limited to simply providing text to text messages. However, more recent versions of these programs have included basic email and chat capabilities. These advanced chat bots can also provide automated answers to commonly asked questions or respond to a customer's request through a variety of methods, including phone calls and emails.
A typical chat bot allows you to start a conversation with another person. The first question is what is your name? If you supply a name, the chat bot will look for it in its database and start an appropriate conversation. You can then specify more information about yourself and let the bot customize an experience based on your preferences. In most cases, all that is required from you is to respond with a yes/no answer or to click on one of several buttons, such as send a message, reply to a message, etc.
More advanced chat bots are capable of much more. For example, you might want to have your bot greet you with a personalized greeting. Or you may be interested in having your bot follow you around and reply to any messages you receive. Advanced chat apps can be integrated into sites such as Twitter, where you can use your Bot to tweet about current news stories, track special deals, find local businesses, post pictures, etc. In this case, you would probably not need to program your Bot to do anything except reply to messages, but the convenience can be very helpful.
Another feature popular among chat bot programs is the ability to ask questions. Most advanced conversational programs allow users to type keywords into a search box and the bot will look for relevant conversations. If you're looking for a qualified lead, for example, you could type in the keywords "cell phone" and the chat bot would give you the most relevant results related to that topic. Similarly, if you were looking for a location, you could simply type "laptop rentals near my home" and the chat bot should return a list of places near you that accept laptop rentals.
With all the advantages of chat bot technology, it's no surprise that more businesses are looking toward using conversational software to automate many of their business functions. Of course, like most things in life, there are both advantages and disadvantages to these programs. On one hand, they can save a lot of time if you don't have to constantly be online, but on the other hand, some of these chat bots can turn into annoying pests. Fortunately, most modern apps are designed to be user-friendly. You can generally get by with installing the chat bot on your computer, although you may want to look into separate apps for different types of situations.